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Century 21 Scheetz
1533 Olive Branch Parke Ln, Suite A
Greenwood, IN 46143
Being on my own for the first time & having to find a home (not just a house) was absolutely terrifying. I was so lost. Jessica took my hand, listened to my fears & my dreams, & walked me gently through this process. I learned to trust her completely & she never let me down. She thought of things I had no idea even existed & helped me with everything from finding the home to all the details of how to turn the utilities on. I knew nothing. She taught me as we went along & I had her double check everything I did. She advised of things that protected me from items with the bank loans to the inspections & appraisals. I can't imagine walking this journey without her. When we finally closed & she handed me the keys, all I could do was cry. I walked into my new home & felt simply relaxed. No furniture, no TV, just simply relaxed. It was the first time in a long time I felt relief with life. I slept like a log that first night on a mattress laid on the floor. Thank you so much, Jessica."
Jessica Carl Roof just helped me purchase my first home. Since I didn't know much about the process, I had a lot of questions. Jessica was VERY helpful from deciding on a starting bid to signing the closing papers. She was able to provide great advice without making me feel pressured in any way. We were able to get a good deal on the perfect house with a couple of extras that I never would have thought to ask about. From the smallest to the largest questions that I had, I was always able to get in touch with her. Jessica definitely made the home buying process much less stressful and intimidating than I hear it can be.
Dedicated and unsurpassed customer service are critical. A patient thinker who learns their client. Jessica is great with follow-ups, she stays in contact and makes a point to actually develop long-term friendships. If i were to recommend an agent to anyone, Jessica would be my first pick regardless of what company she works for--my loyalties are with her. Standards based representative. Jessica has helped us purchase 2 homes now and sell 1. Having an agent takes all the hassle out of the process, knowledgeable, kind, patient, and just over the top on every thing she does. 25 Stars!
Jessica was very knowledgeable with our home build! I could always go to her and ask questions I didnt understand-it was wonderful to have her as the go between for us and the home builder as we have never done this before. She was always professional, kind and made us feel at ease-shes the best! 10/10 experience with Jessica!
Worked with Jessica when I purchased the home initially. Her knowledge of the area was paramount. Jessica stayed in constant communication with me throughout the entire process. She was very polite and showed a tremendous amount of care. I have bought and sold many houses in my lifetime and Jessica Carl Roof was hands down the best realtor I have had the pleasure of working with.
Jessica Roof Carl was our fantastic realtor. She has great communication skills. She kept us informed and up to date throughout the entire process. If we had questions or concerns she was able to get the answers or resolve the issues very quickly. Jessica was very optimistic from the beginning of deciding to list our house for sale. She guided us thought the entire process with ease and confidence. She was also very kind and patient with us as sellers and any of the stresses and many questions we had along the way. She is very organized and on top of things. We will definitely use her in the future for any of our house selling/buying needs. She is highly recommended. Keep up the great work!
Jessica's help and support during this entire process was invaluable. She was patient, kind, and supportive with me as this was my first experience in purchasing a home. She was never rude or told me she couldn't answer my questions. She was always timely in communicating with me and explained everything clearly. She is personable and compassionate and truly wants to help you find what you are looking for and get you the best possible deal. I never felt pushed to purchase anything outside of my finances or felt that I was just a dollar sign to her.
Jessica is the best! She is very knowledgeable and was so nice and understanding when it came to dealing with my million questions Ive had, she was on top of everything making sure things where done on time when it came to inspection, repairs, loan application and then when it came time to close she was amazingly helpful with a small issue that we had at the final walk through, I will for sure recommend her to anyone and be calling her once Im ready to sale or buy another home. Thank you Jessica!
We sold two houses and bought another in a span of five months. The whole ordeal was complicated. Jessica Carl Roof was on top of everything - every little detail! She made the process so much easier for us. She is professional, friendly, and patient. We highly recommend her services!
Jessica is very thorough. She took time to listen to our requests and concerns. She answered our questions and our addressed our needs. She was pleasant to work with. Took her time and work for the sale of our home seriously and kept us informed throughout the process. She advised when she felt necessary but let us be an active participant in preferences. She was always available, courteous, considerate and a great resource for our sale. Her responses were prompt. If she didn't know the answer she found it and in a timely manner. She made the overall sales process less stressful than it can be. She was a great help to our family.